Terms of Service

Last updated 29 October 2026

These Terms of Service ("Terms") govern your use of The Motiverse app and website, run by The Motiverse ("we", "us"). By creating an account or using The Motiverse, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the app.

1. Who can use The Motiverse

You must be at least 16 years old to create an account. You agree to give accurate information, keep your login details secure and use only one account. You are responsible for everything that happens on your account.

2. What The Motiverse is

The Motiverse helps you work towards a personal goal over a 60-day journey, with daily missions, an AI Guide, levels, streaks and a community. It is a personal development tool. You are responsible for your own actions and decisions, including how you act on any mission or suggestion.

You can use a limited version for free. We may add, change or remove features over time to improve the app.

3. AI-generated content

  • Missions, advice, weekly reviews and Guide replies are generated with artificial intelligence, based on the goal and progress information you share.
  • AI output can be incomplete or wrong. Use your own judgement and do not rely on it in place of professional advice.
  • The Motiverse does not give medical, psychological, nutritional or financial advice. Talk to a qualified professional before starting a new training, diet or financial plan, especially if you have a health condition.
  • If you are in crisis or in danger, contact your local emergency services straight away.

4. Primal membership

Primal is our paid monthly membership. It unlocks features such as unlimited AI guidance, personalized missions, weekly reviews, progress analytics, weekly challenges and full community access. AI features may have daily fair-use limits to keep the service reliable.

  • New members start with a 3-day free trial. After the trial, the first month costs €2.70, then €8.99 per month. Prices are in euros and the amount is shown at checkout before you pay.
  • Primal renews automatically every month and is charged to your payment method until you cancel. Payments are processed securely by Stripe.
  • You can cancel at any time in Membership & Billing. If you cancel during the free trial, you will not be charged.
  • If we change the price of Primal, we will tell you in advance. The new price only applies from a billing period that starts after that notice, and you can cancel before then.
Read the Refund & Cancellation Policy →

5. Community rules

The community is for supporting each other. When you post, reply or react, you agree not to:

  • harass, threaten, bully or impersonate anyone
  • post hateful, violent, sexual or illegal content, or anything that encourages self-harm
  • share other people's personal information without their permission
  • spam, advertise or post misleading content

You can report or block members from their profile. We may remove content, and suspend or close accounts, that break these rules.

6. Your content

You own what you post. By posting, you give us permission to store and display it within The Motiverse so the community can work. You can delete your posts at any time, and deleting your account removes them.

7. Creator links and codes

If you join through a creator's link or code, we record that referral so the creator can be credited, including for Primal payments you make. Credit goes to the first creator link or code you used and cannot be changed later. Self-referrals and other abuse of the creator program are not allowed.

8. Acceptable use

Do not misuse The Motiverse. This includes trying to access other members' accounts or data, getting around Primal or usage limits, copying or scraping the app, interfering with its security or operation, or using it for anything unlawful.

9. Our intellectual property

The Motiverse name, logo, level emblems, designs and software belong to us. You may only use them as part of using the app.

10. Ending your account

You can delete your account at any time from Account settings. Deleting your account does not cancel Primal on its own, so cancel your subscription in Membership & Billing first to avoid further charges.

We may suspend or close your account if you seriously or repeatedly break these Terms, or if the law requires it. If we close your account for a reason that is not your fault, we will refund the unused part of any Primal period you have paid for.

11. Availability and liability

We work hard to keep The Motiverse running smoothly, but we cannot promise it will always be available or free of errors.

As far as the law allows, we are not responsible for indirect losses, or for the results of decisions you make based on missions, AI suggestions or community content. Nothing in these Terms limits liability that cannot be limited by law, or your rights as a consumer.

12. Changes to these Terms

We may update these Terms from time to time. If a change is important, we will tell you in the app or by email before it takes effect. If you keep using The Motiverse after that, the updated Terms apply. If you do not agree, you can cancel Primal and delete your account.

13. Governing law

These Terms are governed by French law. If you live in the European Union, you also keep the protection of the mandatory consumer laws of your country of residence, and you can bring a claim in your local courts.

14. Contact

Questions about these Terms? Email support.motiverse@gmail.com or use Contact Support in the app.